Carpet cleaning questions, answered

Pro Wet & Dry is a family-owned carpet and upholstery cleaning business on Sydney's Northern Beaches, founded in 2001 by Clayton Barnes. The team cleans carpets, lounges, leather, mattresses and boat upholstery, removes stains and pet odours, and provides flood recovery for homes and businesses.

Every suburb on Sydney's Northern Beaches, including Palm Beach, Avalon Beach, Newport, Mona Vale, Warriewood, Narrabeen, Collaroy, Dee Why, Brookvale, Curl Curl, Freshwater, Frenchs Forest, Manly and Seaforth.

Call Pro Wet & Dry on 1300 132 273, book online, or send your details through the contact form. Tell us what needs cleaning (rooms of carpet, number of lounge seats, rugs or mattresses) and your suburb, and we'll get back to you with a price.

Yes. All of Pro Wet & Dry's services are available to residential and commercial customers, including offices, shops, hospitality venues, rental properties, strata buildings and boats. For custom cleaning that isn't listed, ask for a tailored quote.

Usually 3 to 6 hours after a steam clean, depending on ventilation, the weather and the carpet. Opening windows and running fans or air conditioning speeds up drying.

Yes. Pro Wet & Dry uses non-toxic cleaning products that are safe for children and pets and don't leave harmful residues behind.

Please pick up small items, toys and anything fragile from the floor. We can work around or move light furniture. Heavy items such as beds, wardrobes and pianos are usually cleaned around.

Steam cleaning (hot water extraction) gives the deepest clean and is best for heavily soiled carpet, stains, odours and allergens. Dry carpet cleaning uses low moisture and suits commercial areas that need to be back in use quickly. We recommend the right method for your carpet.

Yes. Pro Wet & Dry provides end of lease carpet cleaning across the Northern Beaches to the standard property managers expect, including stain treatment and deodorising before your final inspection.

Yes. We use industrial water extraction and drying equipment to remove water from carpets, underlay and soft furnishings after floods, storms and leaks. Call as soon as possible, as mould can start to grow within 24 to 48 hours.

Book online through our booking page, call 1300 132 273, or send an enquiry through the contact form. Weekday and weekend bookings are available. If you already have a booking, call the team directly on 0406 053 795.

Most Northern Beaches homes benefit from professional carpet cleaning every 6 to 12 months, depending on foot traffic, pets, sand and lifestyle. Newer, lightly used carpets can go 12 to 18 months between cleans.

Carpets cleaned by Pro Wet & Dry typically dry in 3 to 6 hours, depending on ventilation, weather and the cleaning method used. Opening windows and running fans or air conditioning speeds things up.

Yes. We treat each stain individually using specialised products. Not every stain can be fully removed, especially if it has been set by heat or old cleaning products, but we always achieve the best possible result.

Yes. Pro Wet & Dry uses safe, non-toxic cleaning solutions suitable for households with pets and children, and no harmful residue is left behind.

Yes. We provide end of lease carpet cleaning across the Northern Beaches to the standard property managers expect, and can treat stains, odours and high-traffic areas before your final inspection.

Yes. Pro Wet & Dry cleans carpets in every Northern Beaches suburb, from Manly, Dee Why and Brookvale up to Mona Vale, Avalon and Palm Beach.

Pro Wet & Dry cleans most fabric and leather furniture, including lounges, sofas, armchairs, dining and office chairs, ottomans and headboards, for homes and businesses across the Northern Beaches.

It depends on the fabric. We'll let you know what to expect for your furniture when we assess it, and good airflow in the room helps it dry faster.

No. We assess the fabric first, check the care codes and test the cleaning solution, then use the appropriate method so the treatment is safe for the material.

Yes. We treat stains and odours individually, including food, drink, body oils and pet accidents, to achieve the best possible outcome.

We recommend professional upholstery cleaning every 12 to 18 months, or more often for high-use furniture, homes with pets and commercial seating.

Most stains can be removed or greatly improved by professional treatment. Stains that have been set by heat, bleach or old cleaning products, or that have changed the colour of the fibre, may not come out completely, but we always aim for the best possible result.

Blot (don't rub) with a clean white cloth, working from the outside in, and remove any solids. Avoid hot water and strong chemicals. If the mark remains, call Pro Wet & Dry before it sets.

Yes. Pro Wet & Dry removes stains from carpets, rugs, fabric lounges, chairs, mattresses and leather across the Northern Beaches, using products matched to each material.

Because the urine has soaked below the surface into the carpet backing and underlay. Surface cleaning lifts the stain but leaves residue that releases odour again, especially in humid weather. Pro Wet & Dry treats the source with enzyme products and extraction.

Yes. We treat fabric lounges, cushions, mattresses and rugs for pet odour as well as carpets, using methods matched to the material.

Yes. Our products are safe for pets and children once dry, and we leave no harmful residue behind.

Most leather lounges benefit from professional cleaning and conditioning every 12 months, or every 6 months if they get heavy use, sit near a window, or are used by pets or children.

Often, yes. Results depend on the type of leather and how long the mark has been there. Pro Wet & Dry assesses the finish first and uses leather-appropriate methods that won't damage the surrounding area.

No. Soap and water can dry out and damage leather. Use a pH-balanced leather cleaner, or have it professionally cleaned and conditioned.

Pro Wet & Dry recommends a thorough clean of marine carpets and upholstery every 6 months, plus a rinse with fresh water after use, to stop salt, sunscreen and mould building up.

Get in touch with where your boat is moored or stored, whether on a marina berth, a mooring or a trailer, and we'll let you know the best way to get the job done.

In most cases, yes. We treat mould and the musty smell that comes with it, and recommend keeping cushions dry and ventilated afterwards to stop it returning.

Every 6 to 12 months is a good guide, and more often for allergy or asthma sufferers, children's beds and homes with pets.

Professional mattress cleaning removes a large amount of the dust mites, dead skin and allergens that build up in a mattress. Using a washable protector afterwards helps keep it that way.

Usually a few hours with good airflow. We use low-moisture methods on mattresses so the bed is ready to use the same day.

Often, yes, if it was clean water and it is extracted and dried quickly. Carpet affected by storm or sewage water, or left wet for several days, may need replacing along with the underlay. Pro Wet & Dry will assess it and tell you honestly.

As soon as possible. Mould can begin to grow within 24 to 48 hours, so fast extraction and drying are the best way to limit damage and odours.

A household wet vacuum can lift surface water from a small spill, but it can't pull water out of the underlay. Industrial extraction equipment removes far more water and dramatically shortens drying time.